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Whether you have a question about cold plunges, massage chairs, or need help choosing the right recovery solution, we are happy to assist.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days and arrive within 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like cold plunges and infrared saunas may include freight delivery details provided after purchase.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use that tracking number to follow your package from our warehouse to your door. If you have any questions about your shipment, send us a message and we will look into it promptly.
What is your return policy?
We offer 30-Day Returns on eligible items. If your cold plunge, massage chair, compression boots, or other product does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
We understand that choosing the right wellness product is a personal decision. If you would like to explore a different model or size, contact our team within the return window and we will walk you through your options. Full exchange details are outlined in our Return Policy.
How do I choose between different cold plunge or sauna models?
Each model is selected for specific needs, whether you prioritize temperature range, capacity, heating technology, or space requirements. Our product pages include detailed specifications and comparison notes. You can also contact us directly and we will help match you to the right fit.
Do your massage chairs require professional installation?
Most of our massage chairs arrive with straightforward assembly instructions designed for home setup. Some larger models may benefit from a second person during unboxing and positioning. Specific setup details are listed on each product page so you know exactly what to expect.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned and operated by Curated Vitality Living, every product is carefully selected for performance and lasting value.
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Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.
